Browsing All Posts filed under »Communication«

Someone Was Thinking About Me!

June 21, 2014

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When it comes to showing concern for employees, the perception may be more important than the demonstration. We all like stuff. We like new things. We desire improvement in our environment. Being the recipient of new toys and tools will often give us renewed energy, especially if we have a positive perception of why the […]

What Can You Do for a Terminally Ill Employee?

October 6, 2013

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What do you do for a terminally ill employee? This is what I wrestled with as cancer took its ugly hold on one of our employees. What could I do for Christine? How could I encourage her? What could I offer her in this season of pending death? Sure, there were trips to the hospital […]

A Parting Gift for the Summer Intern

August 1, 2013

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I just gave our summer intern a gift. I hope it is a gift that will keep giving. My first experience with a summer intern is now history. Contrary to circumstantial expectations, it was an exceptionally positive experience. In May, when I learned Dan was going to be joining us for the summer, I also […]

Employee Appreciation is Not an Event

July 30, 2013

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Another Administrative Professionals’ Day has come and gone with astonishing success. She was treated to a delightful lunch at Olive Garden. Fresh salad, warm bread sticks, iced tea, pleasant small talk and her favorite Italian dish was on the menu—Chicken Parmigiana. Thought not one to normally eat dessert at lunch, the tiramisu was the darling […]

Delegating Recognition is Not Effective Leadership

January 10, 2013

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In this five-part series on Great Leaders L – E – A – R – N we come to today’s word: REWARD. Two days ago, when we looked at ENGAGE, I ended the post with this: Great leaders engage in learning and they are not too proud to acknowledge anyone to be their teacher. Today, […]

I Told Him to Aim His Bullets Toward the Hospitals

August 15, 2012

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It must have made an impression. Three times within a week of reading it I made reference to it.  The “it” was an analogy from Jim Collins on the wisdom of firing bullets first before firing cannonballs. The most notable was when a new acquaintance asked if he could stop by my office and get […]

My Son Is Passing Away…Tomorrow

July 30, 2012

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Business. Profit. Success. These are often the words that characterize our thoughts—especially when we are in work-mode. Yet, every once in a while we have an encounter that brings us back to what truly matters in life. Such was the case for me recently. I thought I was simply making small talk. I had no […]