Browsing All Posts filed under »Communication«

The New Networkers

July 17, 2012

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Networking has long been understood as an activity to find prospects and make sales. The emphasis has been to meet as many people as possible, exchange business cards and set up appointments to “sell” your services. Today, this type of networker is nauseating. The new way to network is to Connect. Connect with people and […]

The Emotionally Intelligent Manager

November 14, 2010

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I recently shared with the Accountant at our firm that it might be good if she was in a negative mood while working. While I said this in jest, there was an element of truth behind my remark. I made this comment shortly after reading The Emotionally Intelligent Manager by David R. Caruso & Peter Salovey. […]

Dwight Schrute Has Joined Our Team

May 19, 2010

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I knew if I purchased the Dwight Schrute bobble head doll I would eventually find good use for it. It was pre-Christmas and online sales had an in-your-face presence. I saw the bobble head for 50% off and knew and I had to get one. I did, but what would I do with it? Many […]

What A Plane Crash Can Teach Us About Communication

May 9, 2010

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Is your organization prevented from moving forward because of a lack of communication? The cold January crash in 1982 of the Air Florida plane outside of Washington, D.C. provides a poignant illustration of how the errors of teamwork and communication can have devastating results. On takeoff, the 737 came down directly on top of the 14th […]

Fire A Client?

May 9, 2010

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Should you ever get rid of a client? I don’t know how you would answer that question, but I can tell you that I would answer it differently after reading Patrick Lencioni’s “Getting Naked.” In the current economy, there are many reasons why businesses would want to keep any client on the books. Clients lead […]

To Validate

May 9, 2010

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I never had the aspiration to be a parking attendant, yet I do want to be more like a fictitious parking attendant I was introduced to recently. I shared his story with our staff. I am responsible for leading the staff meetings at our office.  A short time ago I turned to YouTube for the […]