Browsing All posts tagged under »QT«

Stone Mountain Park: A Lesson in Transforming Corporate Culture

October 18, 2012


When the maintenance team goes out of its way to treat you with respect, you know the organization has something special taking place. This truth was vividly illustrated for me recently while out on a run. I don’t usually run on rainy days, but because I was training for an upcoming marathon I faced the […]

QT Nails It (Little Things Matter)

May 8, 2010


What could a gas station and convenience store teach an employee benefits firm about how to do business? What could they teach you? You may think it’s a silly question. Yet, recently in a staff meeting, I used a gas station as a model of doing things right. The theme of my lesson was The […]