Browsing All posts tagged under »Satisfied Client«

Stone Mountain Park: A Lesson in Transforming Corporate Culture

October 18, 2012


When the maintenance team goes out of its way to treat you with respect, you know the organization has something special taking place. This truth was vividly illustrated for me recently while out on a run. I don’t usually run on rainy days, but because I was training for an upcoming marathon I faced the […]

Fire A Client?

May 9, 2010


Should you ever get rid of a client? I don’t know how you would answer that question, but I can tell you that I would answer it differently after reading Patrick Lencioni’s “Getting Naked.” In the current economy, there are many reasons why businesses would want to keep any client on the books. Clients lead […]